|Recommended: YesTop of the line Maintenance — I put in a maintenance request around 9 00am. I am typing this at 10 15am same day. I have been contacted, the issues have been taken care of and I received a text message the work order has been completed Jalen also offered to come do a walk through when I get home, since I did not receive a walk through because of COVID.
Thank you so much for your review. Resident satisfaction is always our first priority and I assure you that all future service requests will be handled the same way. Jalen has been with us for several years now and it is always his goal to provide prompt efficient service. I am so pleased to know that you are comfortable in your new home and that you are enjoying the community. Thank you again, Linda Graham Property Manager
|Recommended: YesPerfect location, grounds, and aparment options — We are very happy that we chose Kirkway Apartments. Coming from out of state and moving during COVID prevented us from coming in person to see apartments. Chris and Linda in the office made it very easy for us to get our lease and answered all of our questions. They were prompt to respond to our messages. We were very impressed with the location, grounds, and all that Kirkway has to offer their tenants. When we moved in, the apartment was spotless. We didn't to have to do any cleaning before we moved our stuff in which was nice. We got new flooring, carpet, dishwasher and washing machine. My only complaint is that with all the new construction happening I would of thought that the builder would take that time to upgrade some of the features in older townhomes apartments. For instance, add granite to the kitchen and bathrooms and upgrade fixtures. This of course doesn't affect our happiness in our new home but something to think about. We are excited to be here and happy we chose Kirkway
Thank you so much for your review and kind words. I am so pleased to know that you are happy with the community and comfortable in your new home. I assure you that we will continue to provide you with the care and quality customer service that you deserve. I want to thank you also for your recommendations with regard to updates in our original phase. It is our goal to maintain the the community through the final phase of construction and then begin updates to the finishes as needed in our first phase; which was built between 2005 and 2009. So many new materials and finishes have been developed over the years and we will certainly look forward to adding those to the community. On behalf of the entire Kirkway Team, we welcome you and look forward to having you here in the Kirkway neighborhood. Please let me know if you have any questions as you settle in or if I may be of further assistance. Thank you, Linda Graham Property Manager
|Recommended: YesLooks don’t equate to quality — I like it. However, the cost doesn’t equate to the quality of materials used for building, or the number of amenities. I would recommend the location, office Staff and building maintenance staff. Details on the grounds are not noticed.
Thank you Sandra for your review and helpful comments. We will consider these as we move forward with our development here at Kirkway and with future projects as well. As a long time resident of the community in our original phase, we value you and your thoughts and recommendations. Now that you have transferred to our newest phase, I hope that you continue to enjoy the community and remain a part of the Kirkway neighborhood for years to come. Thank you again, Linda Graham Property Manager
|Recommended: YesValue and convenience for this location — Short timer for the summer months that meets expectations.
Thank you Roger for your kind works. We are so glad that you choose to spend your summer with us at Kirkway!
|Recommended: YesI love living at Kirkway Apartments — It's a very welcoming, safe community
Thank you so much for taking the time to provide your review. I am so pleased to know that you are enjoying the community and that you are comfortable in your home. Thank you again, Linda Graham Property Manager
|Recommended: YesGreat — Great
Lisa, thank you so much for your great 5 star rating!
|Recommended: YesNice — Very nice so far, less than a week living here. I am near the recycle bins dumpsters. The recycle trash on the ground builds up quickly and not pleasant to see. Would be nice, if they had a dumpster to put the recycle trash inside so that it does not show...the bins are overfilled and running over. Makes for an unpleasant sight to see. So far, I have enjoyed being a part of the community, nice place to live I would love to do another review once I have had time to be here at least 90 days. Also, since we are living Covid 19, hard to make a review since we all are inside.
Thank you so much for your 5 star rating and review. Normally, the trash bins are in order, with residents cleaning out their homes due to COVID-19, this is a temporary issue. We are so glad to see that you are happy in your new home and in our community. Please feel free to reach out to us if you need anything!
|Recommended: YesOur family feels safe at Kirkway — It's a friendly community that feels safe. Animal friendly. Everyone is so nice.
Thank you so much for your kind review. I am happy to hear how much you enjoy the community and how comfortable you are in your home here at Kirkway. Thank you again, Linda Graham Property Manager
|Recommended: YesGreat place to live — We moved here in August 2017 and absolutely love the community. The Office and Maintenance have always been professional and very nice to deal with. My only complaint would be the construction quality of some of the area in the home. We are in the Cambridge model and Insulation of the bedrooms above the garage is very poor. There is a significant change in temperature of the rooms compared to other areas of the home. Not sure if blowing more insulation in the ceiling of the garage would help in addition to insulation the Garage doors. These things are minor for our family because the benefits of the location. neighbours and staff here heavily outweigh any issues we have.
WOW! Thank you so much for your kind words! We really appreciate you taking the time to share your positive experience with us. We strive to provide the best possible customer service to our residents! We are so glad to see that you are enjoying your home at Kirkway!
|Recommended: YesI LOVE IT — It is better than I could ever have hoped for. I have only been here 4 months, but I feel very welcome. The staff is friendly, and the apartments are beautiful. I would have moved here sooner had I known how easy it was and how nice the whole area is.
Thank you so much for your review. I am so pleased to know that you love your new home and are enjoying the community. On behalf of the entire team, we want to thank you for choosing Kirkway as your home and we look forward to having you here with us for many years to come. Sincerely, Linda Graham Property Manager
|Recommended: YesGreat community — Highly recommend Kirkway. Great community and staff
Thank you so much Vanessa for your kind words and great rating! Our staff strives to provide the highest level of service to our residents!
|Recommended: YesVery Cozy and Homey — I love it I love coming home and I can't wait to enjoy all of the amenities this summer
Wow! Thank you so much Melissa for your 5 star rating and wonderful review. We are so thrilled to see that you love your home!
|Recommended: YesProperty is very welcoming and charming. — The quality of construction is top notch. The neighbors I have met have all been very polite. The staff appeared to be excited for you when you move in. All in all, I could not have asked for a better experience so far.
Jason, we are so glad to see that you have had a 5 star experience and thank you for sharing with us!
|Recommended: YesWe love this property and are very happy to be here. — It is great quality and very well cared for. The neighbors are quiet and friendly.
Thank you for your review. We are happy to hear that you are pleased with your home and are enjoying the community. Linda Graham Property Manager
|Recommended: YesGreat place, Great Value — The apartments at Kirkway is a great place to live. The community is very welcoming. There are frequent events at the community clubhouse that bring neighbors together. The grounds are well maintained and the maintenance staff are always friendly and professional. You can’t beat the floor plans that are offered. The interiors designs and fixtures are upscale and modern. I am in the military and when we got initially stationed to the area. We had looked at about five properties before we came to Kirkway. After touring one of the units and speaking with a leasing representative. We decided this was not a opportunity we could pass up. This has been a great place to call home.
Thank you Albert for your 5 star rating and wonderful review. We are so happy to see that you and your family are happy in your new home! Please let us know if we can ever be of assistance!