Ratings & Reviews
Resident Reviews
|Recommended: YesMy husband and I lived at Kirkway Apartments for over 2.5 years. We immensely enjoyed our time and townhouse- especially the size, location, and updated interiors. However, if you are looking to move into the community, make sure you keep a large sum of money available to pay move out fees and damages for things I would consider normal wear and tear. Please note that the initial pet “fee” of 250 and monthly pet fee of 50 does not go toward any “damages” they will surely charge upon move out.
|Recommended: YesSeptember 2024 — I recently found myself in a time-sensitive situation, and the Kirkway staff responded with professionalism, efficiency, and genuine care. From the beginning, everything has met or exceeded our expectations for a facility of this caliber. Transitioning from a house with ample parking to a new environment has been an adjustment, but the management has handled it as well as could be expected. The staff has consistently been available, attentive to our needs, and very polite. Overall, our experience has been exceptional.
response from property -Hi Mark,
We are happy that we could efficiently help you and assist you in your time sensitive move. The review is greatly appreciated. Thank you for choosing Kirkway as your new home.
Jeff Graham
Property Manager
|Recommended: YesSo close to 5 star — I’m being generous with some of the 4 stars . However the staff that has been here for last 13 months are great . Super stars .they are trying their best and it shows. -
Hi Amanda,
Thank you for taking time to give us a review. It is a pleasure having you as a resident. If you have anything that needs our attention, please contact us at the office.
Thank you for choosing Kirkway as your home.
Jeff Graham
Property Manager
|Recommended: YesAl’s review — I have lived in houses most of my life but here at Kirkway it feels like home. I can’t say enough good things about the staff at the office and the maintenance staff.
Thank you for your 5 star review. The positive remarks about the staff is greatly appreciated. Thank you for choosing Kirkway as your home.
Thank you,
Jeff Graham
Property Manager.
|Recommended: NoPoor Service — Dog park is open to public. Back gate is not secure. Older buildings are falling apart. No one answers the phone anymore. Super disappointing. Alerts messages website is not a secure site.
Hi Jennifer,
Thank you for telling me your concerns.
Please reach out to me to discuss the concerns about the buildings and phones.
Look forward to hearing from you.
Jeff Graham
Property Manager
586-786-9401 [email protected]
|Recommended: YesNice place to live — Ive only lived here for a few weeks but i love it. Close to many stores and restaurants. My only complaint is that some residents dont know how to control their animals, dogs specifically,
Thank you for your review. It is a pleasure having you as a resident. Kirkway strives to give a great resident experience.
Kirkway staff
|Recommended: YesLiving Experience — Living at Kirkway Apartments for the last 18 months has been a really pleasant experience. The grounds are well kept, the maintenance and management team are really easy going and pleasant to work with. The community is peaceful and quite interactive with the residents. I'd recommend living here to all that I know.
Thank you so much for your review and kind words. We always enjoy hearing from our residents and we are so happy to know that you are comfortable in your home and that you are enjoying the community. We appreciate you and look forward to having you here in the neighborhood.
Thank you again,
Linda Graham
Property Manager
|Recommended: YesOnly been here 1 week — I have only lived in the complex for 11 days, but as of now I am impressed
Thank you for your review. We are happy to know that you are enjoying your new home here in the neighborhood. As you continue to settle in, please be sure to stop and enjoy the many features and amenities that we offer. The pool and patio lounge are great options during the summer months, and the 24-hour fitness room and business center are always an added convenience.
Thank you again,
Linda Graham
Property Manager
|Recommended: YesMy fiancé and I are getting married this year and after going go to many places to try to find a place to live, I am so blessed that we came across Kirkway If it wasn’t for Jessa, we wouldn’t know what to do She has been so helpful and amazing with the process of giving us tours, letting us know about all features, amenities, what the community does monthly and just so much more Jessa has been one of the main reasons we are sticking with Kirkway because of her bubbly personality and the connection she has with people We look forward every time meeting with her and getting to know more about Kirkway
Thank you for sharing your positive leasing experience with us! We are thrilled to see that you have received A+ customer service from our team! We look forward to having you and your family as residents of Kirkway Apartments!
|Recommended: YesMy 3 year old son and I LOVE living here. The heated pool, 2 playgrounds and events food trucks make sure there is always something to do. I feel very safe here as a single woman. The staff is super friendly and helpful. The townhomes are built very well, I NEVER hear my neighbors even though 1 has 2 dogs The grounds are very clean and well maintained. The neighbors are also really friendly. It's nice to see so many kiddos playing outside all the time
Thank you for choosing Kirkway as your home, and thank you for your amazing 5 star review of our beautiful neighborhood. I am so pleased to know that you are comfortable in your home and that you and your son, truly value the many features and amenities that we offer. I assure you that we will continue to provide you with the quality customer service that you deserve and the carefree lifestyle that you have come to enjoy. On behalf of the entire Kirkway Team, we appreciate you and look forward to having you here as a valuable part of our community.
Thank you again,
Linda Graham
Property Manager
|Recommended: YesPeaceful and Personable — Moving in here was a blessing for me and my brother. With our three pups it was difficult finding a complex that would let us keep our animals. The place is beautiful and well maintained. Neighbors are friendly and no one is upset when the dogs bark. Best part is, I don't have to worry about hearing my neighbors through the walls. Everything is so peaceful here.
I am nearby to all the things I need in my daily life and the staff here is wonderful. Every issue I have had so far has been taken care of promptly and respectfully. Definitely the best decision I have made in housing here in Michigan.
Wow, that is so great to hear that you and your family love living at Kirkway! It just shows that all of our hard work is paying off! Thank you so much for sharing!
|Recommended: YesKirkway townhouse experience — My family and I enjoyed living here as our house was being built. All the staff members were extremely helpful and kind. Mike was awesome and super helpful when we needed maintenance within the townhouse. Overall, it was great living here within the Kirkway community
On behalf of the entire Kirkway team, we thank you for choosing Kirkway. We appreciate you and the opportunity to provide you with a beautiful community and home away from home while you were building. We wish you years of happiness and beautiful memories in your forever home; and of course, we welcome you back should you ever wish to return.
Thank you,
Linda Graham
Property Manager
|Recommended: YesMaintenance has been awesome — Mike in maintenance and everyone he works with have been great
Good morning and thank you for your review. While I am pleased to know that you are very happy with the maintenance team and the service that they have provided, I see from the individual ratings; that you have some concerns with parking and construction. Please let me know of your specific concerns so that I may address them and resolve any future or ongoing inconveniences for you in your new home. Our goal is to ensure your comfort and carefree lifestyle here in the community. Please feel free to call, email or even stop in the clubhouse at your convenience.
Thank you,
Linda Graham
Property Manager
|Recommended: YesHighly Impressed — I have only been here a couple of days but the level of professionalism and service is very much appreciated after the past couple of years of being at rentals without the same level of service. Additionally, my desk is in a window and I saw personnel on a golf cart go out of their way to stop and pick up some trash that was floating. I could tell they were in a hurry but instead they circled back to make sure the property was clean.
Thank you for your review. It is so great to hear from our residents, especially right after they move into the Kirkway neighborhood. I am pleased to know that you are settling in and enjoying your new home. Our residents are our #1 priority and we look forward to providing you with the quality customer service and beautiful community that you deserve.
Thank you,
Linda Graham
Property Manager