Ratings & Reviews
Resident Reviews
|Recommended: YesPeaceful and Personable — Moving in here was a blessing for me and my brother. With our three pups it was difficult finding a complex that would let us keep our animals. The place is beautiful and well maintained. Neighbors are friendly and no one is upset when the dogs bark. Best part is, I don't have to worry about hearing my neighbors through the walls. Everything is so peaceful here.
I am nearby to all the things I need in my daily life and the staff here is wonderful. Every issue I have had so far has been taken care of promptly and respectfully. Definitely the best decision I have made in housing here in Michigan.
response from property -Wow, that is so great to hear that you and your family love living at Kirkway! It just shows that all of our hard work is paying off! Thank you so much for sharing!
|Recommended: YesKirkway townhouse experience — My family and I enjoyed living here as our house was being built. All the staff members were extremely helpful and kind. Mike was awesome and super helpful when we needed maintenance within the townhouse. Overall, it was great living here within the Kirkway community
On behalf of the entire Kirkway team, we thank you for choosing Kirkway. We appreciate you and the opportunity to provide you with a beautiful community and home away from home while you were building. We wish you years of happiness and beautiful memories in your forever home; and of course, we welcome you back should you ever wish to return.
Thank you,
Linda Graham
Property Manager
|Recommended: YesHighly Impressed — I have only been here a couple of days but the level of professionalism and service is very much appreciated after the past couple of years of being at rentals without the same level of service. Additionally, my desk is in a window and I saw personnel on a golf cart go out of their way to stop and pick up some trash that was floating. I could tell they were in a hurry but instead they circled back to make sure the property was clean.
Thank you for your review. It is so great to hear from our residents, especially right after they move into the Kirkway neighborhood. I am pleased to know that you are settling in and enjoying your new home. Our residents are our #1 priority and we look forward to providing you with the quality customer service and beautiful community that you deserve.
Thank you,
Linda Graham
Property Manager
|Recommended: YesVery well maintained community — Community feels like home. Very well maintained property. grounds, buildings , and friendly staff. This was my 2nd time living here. This last time was an emergency temporary stay. They were able to get me in work with insurance company.
WOW- what a great story to be a 2nd time resident here at our community. I am so happy that we were to help you and your family in a time crunch situation. We are so happy that you loved our temporary stay so much to return!
|Recommended: YesI love this community — I love the location, very peaceful but very close to main stores.
very clean and safe Apartment complex.
Thank you so much for your review. It is so great to hear that you are enjoying the community and all that it has to offer.
We look forward to having you here with us as a part of the Kirkway neighborhood.
Thank you again,
Linda Graham
Property Manager
|Recommended: YesGreat for families — A quiet community that is kid friendly, neighbors are respectful of one another, always able to find parking. Overall, good place to be
Thank you so much. We take pride in making our residents our #1 priority and I am happy to know that you are pleased with the service we provide and are comfortable in your home. I appreciate you and enjoy having you here in the Kirkway neighborhood.
Thank you again,
Linda Graham
Property Manager
|Recommended: YesClean, Comfortable with Professional Staff — To date all interactions with the staff have been very good. Maintenance has been quick to assist with any issues and the work order notification system is very good. All has been good thru my six weeks.
Thank you so much for your review and kind words. I assure you that you will continue to receive the same level of customer service throughout your entire stay here in the Kirkway neighborhood.
I thank you for choosing Kirkway as your home, we look forward to having you here in our beautiful community.
Thank you,
Linda Graham
Property Manager
|Recommended: YesQuiet Living — I love how quiet the community is Maintenance staff do a phenomenal job during the winter…they even salted my porch. Leasing staff is quick and efficient when presented with issues or concerns.
Thank you for your review. I am so pleased to know that your are satisfied with the customer service and maintenance assistance that you have received.
On behalf of the entire Kirkway team, we appreciate you and thank you for making Kirkway your home.
Thank you,
Linda Graham
Property Manager
|Recommended: YesFantastic place to live — Quiet, safe, and well kept apartments.
We are so glad to see that you are satisfied in your home at our community. Thank you for taking the time to share your positive experience!
|Recommended: YesWe are very satisfied. — We are quite satisfied and have lived here four years now, We've just signed a lease for another two years.
Thank you for your review and thank you for your new 2 year renewal! We appreciate you and look forward to having you here in the Kirkway neighborhood for years to come.
Sincerely,
Linda Graham
Property Manager
|Recommended: YesNear Luxary — Spacious apartment, convenient short term lease options. Friendly staff are very welcoming, and maintain the property well.
Thank you for your 5 star review for our community. We take pride in our residents loving where they live!
|Recommended: YesThis is a very nice and quiet property. — That they could live here with a sound peace of mind with very little worries
Thank you for your kind words about our community. We really appreciate you taking the time to share your positive thoughts!
|Recommended: YesI absolutely love it. — Their communication and helpfulness is everything. Linda is awesome and I appreciate how she always find away to solve and fix all problems. Keep up they great work guys.
Thank you so much. We take pride in making our residents our #1 priority and I am happy to know that you are pleased with the service we provide and are comfortable in your home. I appreciate you and enjoy having you here in the Kirkway neighborhood.
Thank you again,
Linda Graham
Property Manager
|Recommended: YesPleasant — pleasant
Thank you for your 5 star rating! We would love to hear more about your positive experience at Kirkway!
|Recommended: YesWe have enjoyed our time at Kirkway. — The overall upkeep of the grounds and buildings were great. My only complaint is as we are at the end of our year's lease agreement, and are waiting the completion of our house that is being built, we are now forced to go month to month at Kirkway until our house is completed. I understand that month to month monthy rent is usually more than a year lease, but the increase we are going to have to pay is ridiculous it is over a 300 increase or about 20 that we are going to have pay. That increase is pretty steep for a couple retired teachers who also have to pay for movers.
Thank you for your review. I am happy to know that you were pleased with your home here at Kirkway and have enjoyed your stay. I understand your feelings regarding the month-to-month fee; however, it is a standard policy in property management. It is a policy that is actually an advantage to both parties; as it prevents the resident from having to commit to a lease term that goes beyond their need while limiting exposure to vacancy for the landlord/property owner. Large numbers of month-to-month lease terms make it difficult for owners to predict potential move-outs, resulting in vacancies that could have been marketed and planned for. I hope this provides a bit more of an understanding of the month-to-month policy.
While it is unfortunate that you are leaving, I wish you all the best, and the opportunity to make countless beautiful memories in your new home. By the way, thank you both for your time, dedication and sacrifice through your years of teaching. Teachers are a very special breed and deserve to know how much they are appreciated.
Thank you,
Linda Graham
Property Manager